Business Analyst

We’re seeking a Sales Operations Analyst to join our global Sales Ops team. In this role, you’ll be instrumental in maintaining our Salesforce CRM, optimizing sales processes, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success.

Ideal candidates have experience in sales operations within a SaaS environment, are Salesforce proficient, and possess strong analytical skills. Join us to support our rapid growth by enhancing our sales operations and contributing to our team’s success. Beyond same standardizing and maintaining sales data and supporting sales team in registration and documentation with clients/consultants.

Responsibilities

· Maintain Salesforce CRM, ensuring data integrity and optimizing workflows

· Develop and maintain sales analytics reports and dashboards

· Facilitate sales and operations strategy development and execution

· Support sales teams with custom opportunities and operational tasks

· Apply data cleansing techniques and develop new data acquisition methods

· Manage projects to enhance sales efficiency and effectiveness

· Engage with internal stakeholders for data needs and analysis

· Assist in sales compensation and commission calculations

· Create relevant dashboards and help in ensuring reviews are productive.

· Proactively automate tasks & reports

· Implement sales excellence strategy with Business leaders.

Requirements and skills

· Minimum 3-5 years of experience in Sales, Marketing, or Sales support in a SaaS company

· Proficiency in Salesforce and business intelligence tools

· Strong project management and follow-up skills

· Competency with relational databases and SQL queries

· Exceptional written and verbal communication skills

· Creative and strategic problem-solving ability

· Ability to work cross-functionally and internationally

· Salesforce Admin or Developer certification preferred